Support labels thik hain, par thoda confusing for beginners
Arre bhai, main to yeh bataun ki support aur communication ka jo wording hai, wo kaafi samajhne wali hai, matlab zyada technical nahi jo ki ekdum beginner ke liye toh helpful tha hi. Par ek chhoti si baat ki, kuch labels thode se mixed lagte hain jaise ki 'ticket status' ko samajhne mein mujhe thoda time laga ki wo current problem ke baare mein hai ya past issues ke. Isliye main sochta tha ki agar yeh thoda aur straightforward hota toh accha hota. Lekin overall, jo mera experience tha support se baat karte waqt, wo kaafi smooth tha. Jo log direct aur clear communication pasand karte hain, unke liye yeh software accha suit karega, par jo thoda advanced terminology chahte hain ya jo pehli baar use kar rahe hain, uske liye thoda sa patience chahiye hoga labels samajhne mein. Interface conversational hai, aur telephonic support bhi polite tha. Invoice process easy tha aur payment options bhi samajh mein aaye. Ek chhoti reservation yeh hai ki agar labels perfect hote toh 5 star dena aasaan hota.