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WFHI review

Support labels theek nahi lage actual expectations se

2 out of 52 of 5Unverified experienceSupport and communication

Support labels theek nahi lage actual expectations se

Mujhe laga tha ki support aur communication clear instructions denge aur sab labels straightforward honge, but jo wording di gayi thi software mein, wo kaafi confusing thi. Pehle toh maine expect kiya tha ki jo dialer aur database ke options hain, wo plainly samajh aayenge, jise easily access kar paungi bina kisi help ke. Lekin jab main use kar rahi thi, toh labels aise thay jaise kisi ne direct translation kiya ho bina soch samajh ke, jis wajah se mujhe baar baar telephonic support ko call karna pada. Us taraf se response theek tha, par expect karti thi ki software mein hi clear aur moulded terms hon jo users ko guide karen. Jo automatic updates aate hain, unke notifications bhi thode confusing the, kabhi show hote toh kabhi nahi, matlab consistency mein thodi problem thi. Support ke maamle mein toh mujhe thoda relief mila, lekin software interface pe zyada focus hona chahiye tha taki confusion kam ho. Overall, jo expectations thi usse thodi door thi yeh journey, par sab kuch utna bura bhi nahi tha jitna maine socha tha.

Ayesha NarayananMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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