Support kuch zyada nahi, par pehle se behtar tha shayad
Maine pehle bhi kuch dusre platforms use kiye the aur soch raha tha ki WFHI ka telephonic support kaisa hoga, kya woh zyada helpful hoga ya nahi. Jab unse baat ki, toh support team ne focus dikhaya, par woh wohi baatein repeat karte rahe jo mujhe already pata thi. Matlab, kuch naya solution sunne ki ummeed thi, par zyada farq nahi dikhayi diya. Lekin main yeh bhi maan raha hoon ki pehle wale experience se kuch aspects mein better tha, jaise ki response time thoda fast laga, aur unhone payment aur invoicing questions ko samajhne mein jaldi help ki. Lekin phir bhi, kabhi kabhi feeling aati thi ki mera issue thoda ignore kar diya gaya hai, jaise main phir se same baat baar-baar repeat kar raha hoon. Software access aur updates wale hisse mein problem nahi ayi, training bhi standard thi. Toh, main soch raha hoon ki support thoda aur improve kar sakta hai par overall theek-thaak tha. Ho sakta hai main expectations ko thoda zyada high set kar raha tha, par kuch nayi tarah ke ideas aur better communication chahiye hongi.