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WFHI review

Support ko thoda zyada hi khud samajhna pada

3 out of 53 of 5Verified purchaseSupport and communication

Support ko thoda zyada hi khud samajhna pada

Mujhe lagta hai support kaafi available tha, par problem ye thi ki maine zyada information khud hi figure out karni padi. Jab training chal rahi thi, toh documentation puri tarah clear nahi thi, aur jo dialer aur database ke kaam the, unke labels aur instructions ko samajhne mein kaafi time gaya. Support se bhi phone par baat hui, but woh jyada guided nahi tha, matlab unhone mujhe basic steps diye, par detail mein nahi samjhaya ki kab aur kaise kaam karna hai. Mera to impression yeh tha ki training aur software mein thodi zyada clarity honi chahiye thi, taki time waste na ho. Waisa toh software theek chal raha tha, par jitna support mila tha, usmein kabhi kabhi mujhe khud hi search karte rehna padta tha ki agla step kya chalega. Overall, kaam chala le raha hoon, par main chahta hoon ki support mein thoda improvement aaye aur zyada detailed help mile.

Vikas Payal NeneHimachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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