support ko thoda khud hi samajhna pada
You know, I tried contacting your support several times but it feels like more work for me than for you. The dialer had some glitches initially, and I kept hoping support would fix those quickly. Lekin, mujhe khud hi step by step figure out karna pada kaise database synchronize karta hai aur automatic updates kaise apply hoti hain. Phone pe kabhi kabhi response milta hai, par majority of times mujhe apne aaphi samajhna parta tha ki kya karna hai. Sign-up and payment ka process thoda clear tha, lekin jab issues aaye toh delay se response milna thoda frustrating tha. Training aur onboarding toh itne helpful nahin lage mere liye, perhaps because I didn’t get timely assistance. Overall, support kaafi adhura laage jaisa, I expected more proactive help, par zyada khud se kaam karna pada mujhe.