Support ko thoda evidence aur follow-up chahiye tha
Maine kai baar support ko call kiya aur har baar wo kaafi badiya tareeke se jawab dete the, par laga ki confidence ki baat thodi missing thi. Matlab samjhaane me clarity thi lekin jab baat aati thi detailed follow-up ya evidence dene ki to wo consistent nahi rahe. Mujhe lagta hai ki thoda aur proof ya steps automate karne se support team aur strong lagti. Dialer aur software ki problems par samay par response mila lekin baar baar same cheez batani padi jo thoda thakane wala tha. Payment aur invoice ke baare me bhi, jab kuch settings change karni thi toh suggestions mile par kisi bari step-by-step guide ki kami thi. Overall mujhe lagta hai ki wo log apna kaam sahi karte hain but confident aur proactive feel karne ke liye thoda aur implementation chahiye hoga.