2 out of 52 of 5Unverified experienceSupport and communication
Support ko samjho, yaar, but waiting kaafi zyada tha
Bhai, ye WFHI ka support mai bataun toh thoda mix hai. Kabhi kabhi jab main call karta tha dialer ke baare mein help chahiye toh support theek tha, patience se answer dete. Lekin baar baar same cheeze repeat karni padti thi, matlab ek call mein clearly baat nahi hoti, doosre call mein wahi poochna padta. Aur ek din toh laga ki ho gaya problem fix, par wait karna padha phir se ek dum fresh response ke liye. Mujhe laga tha registration se invoicing tak sab smoothly chalega, par kahin kahin mein thoda phir se uljhan hi rahi. Par haan, software ki training session mein thodi to clarity thi, wo chal gayi. Bas ye support mein zyada wait aur repeat questions ne time waste kiya, jo thoda frustrating tha bhai.