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WFHI review

Main support team ke response ko lekar mixed feelings hai. Jab maine initial call kiya, toh unhone r

3 out of 53 of 5Verified purchaseSupport and communication

Main support team ke response ko lekar mixed feelings hai. Jab maine initial call kiya, toh unhone r

Main support team ke response ko lekar mixed feelings hai. Jab maine initial call kiya, toh unhone reasonable time mein jawab diya, jo achha laga. Unhone poori koshish ki mere sawaalon ko address karne ke liye, par kuch queries mere end par resolve nahi hui. Mujhe lagta hai ki kabhi-kabhi team ko thoda aur training di ja sakti hai, taaki complex issues ko jaldi samjha ja sake. On the positive side, telephonic assistance ka tone friendly tha aur mainun lagta tha ki woh sach mein meri madad kar rahe the. Against this, mujhe apne issues ko baar baar explain karna pada, jo thoda tedious tha aur mere kaam mein delay hua. Training ke dauraan, jab software ke alag tools ko samajhna tha, toh unhone timely replies diye, lekin zyada detailed explanations nahi mile. Overall, support ka effort tha aur main appreciate karti hoon ki woh accessible the, par expect karti thi ki thoda jaldi aur efficiently tamam doubts clear hongi. Thoda patience aur understanding chahiye humein dono ko.

Kalpana RadhakrishnanHaryana, IndiaExperience: Published:
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