Support ko samjhaane me thoda zyada mehnat lagti hai
Mai generally satisfied hoon WFHI ke support se, lekin ek chhoti si pareshani rahi. Support hours kafi flexible hain, par kabhi kabhi mera kaam ka time unke available hours se thoda mismatch karta hai, jisse phone support lene me delay hota hai. Training ke dauraan ek baar mujhe dialer ka technical issue samajhna tha, lekin proper samjhane ke liye mujhe do baar call karna pada, jisme thoda zyada effort lag gaya. Billing aur sign-up process smooth thi, lekin iska feedback support ke baare me dena zaruri samjha. Automatic updates se software me naye features add hote hain jo badiya hai, lekin un updates ke baad kabhi kabhi thodi complexity bhi badh jati hai. Agar support thoda aur readily available hota work hours ke hisaab se, to bahut advanced lagta product overall. Par ye sari mehnat and effort bhi ek positive approach se sithat ki jati hai.