Support ko samajhne me kaafi mehnat lagi, aur pehle se better nahi
Maine WFHI ka support compare kiya apne purane software se, aur mujhe aisa laga ki yahaan thoda jyada effort lagta hai samajhne ke liye. Jab main help lene ki koshish karta tha dialer ya database ke regarding, toh response acha tha, par kai baar explanations itne clear nahi hote jitne mujhe pehle mile the. Kabhi kabhi mujhe lagta tha ki support wale basic cheezen samajhne me slow hain, jo mere liye frustrating tha. Sign-up aur payment process me clarity thi, aur invoice bhi time par milti thi, ye ek acchi baat hai. Par overall communication me thoda better coordination hona chahiye tha. Training sessions theek the, lekin mujhe zyada samajhna pada manually, kyunki automatic updates kabhi kabhi unexpected changes laaye jisse confuse hona pada. Yaani, while support was willing and tried to assist, compared to mere pehle ke experiences yahaan zyada patience aur effort lag gaya. Kuch cheezein sahi hain, par pure system me smoother flow ki kami hai.