Support ko response milne mein kaafi time lag gaya
Main expect kar raha tha ki telephonic support mere kaam ke hours ke andar hi accessible hoga, par mujhe lagta hai ki wo time thoda mismatch tha. Mera working schedule shifted hota hai to main jab support chahata hoon tab milna mushkil hota hai. Kabhi calls ka response deri se aata tha aur kabhi mujhe weekend me contact karna pada, jo sahi nahi lagta. Support ticket system bhi thoda slow feel hua, jiski wajah se mere queries der tak unresolved rahe. Kuch features, jaise ki automatic updates, follow karne mein time lagta hai agar proper assistance na mile. Main yeh samajhta hoon ki yeh company apni taraf se koshish karti hai, par agar support hours aur bhi flexible hote to customer experience better hota. Mujhe abhi bhi is baat ki thodi frustration hai kyunki main apna kaam smoothly chalana chahta hoon, na ki waiting mein time lose karna.