5 out of 55 of 5Unverified experienceSupport and communication
Support ko main ek smooth experience kahungi, thoda jagah jagah rukawat ke saath
Mujhe laga support system overall ek smooth experience tha, lekin kabhi kabhi kuch chhoti rukawat bhi aayi thi. Jab dialer mein ya database mein dikkat hui, toh phone pe baat karne par generally solution mil gaya. Har baar naye issues aate rahe, par communication neutral aur clear thi, jo acchi baat hai. Training sessions manageable thi aur help karte thi samajhne mein, lekin main thoda aur personalised touch ki umeed karti thi. Payment aur invoicing process jyada complex nahi tha, par hamesha mujhe lagta ki thodi transparency zyada honi chahiye. Ye sab milake ek balanced experience tha jisme main 5 star de sakti hoon kyunki support ka overall feel sahi tha, bas chhoti-chhoti baatein thi jo thode irritate karti thi kabhi-kabhi.