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WFHI review

Support ko kaafi time laga resolve karne mein

2 out of 52 of 5Unverified experienceSupport and communication

Support ko kaafi time laga resolve karne mein

Mujhe support se baat karni padi toh main soch raha tha ki labeling aur terminology thodi aur clear honi chahiye. Dialer aur database features ke instructions samajhne mein thoda confusion hua. Pehle toh mujhe laga ki shayad main galat samajh raha hoon, lekin jab support team se contact kiya toh pata chala ki labels thode ajeeb hain. Wording itni straight-forward nahi lagti thi, is wajah se mujhe har baar clarification lena pade. Support ka response mila lekin overall communication mein clarity ki kami thi. Shayad main thoda picky hoon, magar jab taki har cheez ka meaning clearly pata na chale, tab takk mujhe comfortable use karne mein dikkat hoti thi. Time bhi zyada laga because mujhe baar baar samjhaane ki zarurat padti thi aur wo bhi jab main soch raha tha ki software par already woh features explained there should have been. Ye mera personal observation hai ki thoda better labeling aur phr user friendly wording helpful hoti. Haan, support team helpful thi, par overall clarity aur speed support experience ko thoda better bana sakti thi.

Raj GillUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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