2 out of 52 of 5Unverified experienceSupport and communication
Support ko fix hone mein jyada time lag gaya
Jab pehli baar support contact kiya tha toh response thoda tezi se aaya tha, par daily use ke dauraan jab takga problems solve karwata raha, tab kaafi waqt lag gaya. Expectations ye thi ki koi technical issue ya database mein query jaldi solve ho jayegi, par actual mein kaafi baar baar follow up karna pada. Automatic updates kuch features ko thoda confusing bana diye the, toh baar baar support ki zarurat mehsoos hui. Dialer system kabhi kabhi hang bhi karta hai, jis se workflow mein rukawat hui. Mujhe lagta hai communication thodi improvement ki maang karti hai because ekdum se help milna har din nahi hota. Anyways, billing process theek tha aur payments mein issue nahi hua.