Support ko dhundhna tha kaafi mehnat se
Main initially soch rahi thi ki support easily milega jab main kisi bhi problem mein fassungi, especially billing ya database use karte waqt. Lekin actual mein jab maine last bar support ko contact kiya, toh mujhe ab tak yaad hai kitni mehnat karni padi. Pehle toh main samajh nahi paayi ki mujhe kis number pe call karna hai, kyunki website pe multiple info thi aur woh clear nahi thi. Mujhe laga tha jaise main seedha kisi expert se baat kar sakti hoon, par na. Phone pe wait karna pada, aur jab finally baat hui, toh mujhe baar baar apni problem bataani padhi. Mujhe lagta tha ye thoda better ho sakta tha kyunki main expect karti thi ki training aur sign-up ke time support contacts bheje jayenge jinse main aasani se reach kar sakti hoon. Calling tools aur dialer ke baare mein bhi jab maine pucha, toh unhone sincere attempt kiya, lekin zyada helpful nahi the. Wo database instructions bhi mujhe clearly explain nahi kar paye. Mera khayal hai ki agar ye support system itna confusing hota, toh meri halat aur worse hoti. I mean, kaafi try kiya par lagta hai ki support channel abhi mujhe jitni help dena chahiye, nahi de paye. Overall mujhe laga ki support dhundhna itna effortless hona chahiye tha, but mera experience kuch aur tha.