2 out of 52 of 5Verified customerSupport and communication
support ko call kiya toh issue resolve hua par baki slow response tha
Shaayad mujhe jyada help nahi mile support se jitna expect kari thi, par jab bhi program main technical problem aayi toh support team ne call karne par theek se deal kiya. Wo cheez achi thi. Baki message karne par reply aane mein der lagi kai baar, aur main sab kuch quick chah rahi thi toh yeh thoda demotivating tha. Support team ki responsiveness mein thoda gap tha overall mera experience. Mujhe laga tha ki jitna payment kiya uske hisaab se fast aur proactive response milna chahiye, par kuch emails ke jawab milne mein din lag gaye. Yehi wajah hai ki mera overall rating do stars tak hi raha. Lekin phone par baat karte samay jo support mila, uski main tarif karti hoon. Isi liye thoda mix feel hua.