Support ko call kiya, but response kaafi late tha
Maine WFHI ko sign up ke baad support ko call kiya taaki software setup kar saku, par asli problem yeh hui ki shuruaat tak support se response lena bahut slow tha. Main dialer aur database system ko properly use karna chahta tha lekin onboarding process samajhne mein jyada time laga kyunki support ke jawab nahi mil rahe the. Bahut baar calls kiya par ya toh lagta tha unka system busy hai ya response delay ho raha hai. Mere liye sabse bada dikkat yeh thi ki technical issues ke liye timely help nahi mil rahi thi. Is wajah se mera kaam ruk gaya aur frustration badh gaya. Mujhe lagta hai ki telephonic support ko thoda urgent feel karna chahiye taaki naye users jaldi adjust kar saken. Aise delays to main expect nahi karta tha, especially jab pehla impression itna important hota hai.