Support kitna madadgar tha, par thoda effort lagana pada
Main ne signup kiya aur onboarding process start kiya, toh initially software ki training aur setup steps clear lag rahe the. Support team tak pahunchne mein zyada time nahi laga, kyunki unka number website par easily mil gaya tha. Jab bhi mujhe kisi feature jaise database ya calling tools mein dikkat hui, toh telephonic support ne mujhe guide kiya ki kaise use karna hai. Lekin iska matlab yeh nahi ki sab kuch bina koshish ke ho gaya; mujhe kuch baar apni problem baar baar samjhani padi, aur kabhi kabhi wait bhi karna para jab agent available nahi tha. Automatic updates toh ache se implement hote rahe, jisse software fresh lagta tha, par ek do baar mujhe lagaa ki update ke baad thoda confusion hua dashboard ke naye features ko lekar. Payment aur invoicing ki process mein clarity thi, magar sign up mein thoda sa patience chahiye tha. Overall, thoda sa extra effort karna pada, par support aur software functionality ki wajah se main khush thi ki maine ye service choose ki.