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WFHI review

Support ki wajah se mera kaam pura nahi hua

1 out of 51 of 5Verified customerSupport and communication

Support ki wajah se mera kaam pura nahi hua

Main software use karne ki koshish kar rahi thi, lekin support team ke saath baat karte karte main kaafi naraaz ho gayi. Baar baar mujhe apni problem dubara explain karni padti thi, aur kabhi kabhi mujhe lambi der tak wait karna padta tha jab main help ke liye call karti thi. Woh log achhe the, samjhaane ki koshish karte the, lekin system itna complex tha ki mujhe baar baar repeat karna padta tha. Training bhi theek thi, par agar software mein koi issue aata toh turant help nahi milti thi. Database aur dialer features ko sahi se samajhna mushkil tha bina proper turant support ke. Main samjhti thi ki shayad main hi zyada demanding hoon, par finally mujhe yeh lagne laga ki yeh mera kaam pura nahi kar payega. Payment aur sign-up process smooth tha, par jab tak support better nahi hoga, main aage use karne ki soch nahin rahi.

Mansi KamathWest Bengal, IndiaExperience: Published:
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