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WFHI review

Support ki wajah se mera confusion door hua, next time bhi contact karungi

4 out of 54 of 5Unverified experienceSupport and communication

Support ki wajah se mera confusion door hua, next time bhi contact karungi

Mujhe lagta tha ki WFHI ka support shayad utna responsive na ho jitna main expect kar rahi thi, par actual experience mein woh kaafi helpful raha. Jab training ke dauraan mujhe kuch issues aaye, toh mujhe support line pe baat karni padi. Maine socha tha ki shayad wait zyada karna padega aur shayad phir bhi clear answers na mile, lekin unki telephonic support ne mujhe jaldi aur asaani se guide kiya. Comparison mein, pehle main jo software use karti thi usmein support thoda rigid aur slow tha, toh yeh kaafi better tha. Lekin ek choti si problem hui jab invoice generate hui; wo format thoda alag tha jo mujhe samajhne mein thoda time laga. Overall, jo outcome mujhe chahiye tha training ke baad, support ne woh pura kiya. Main definitely next time bhi unki help loongi agar koi dikkat hogi. Payment process bhi convenient tha, aur jo automatic updates aaye unhone software ko aur better banaya. Bas ek choti si aur request karungi ki support hours thode extend kar diye jaayein, taaki thoda better accessibility mile.

Himani Rishi SehgalAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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