Support ki timings aur response dono mix rahe
Mujhe laga tha ki support system thoda zyada accessible hoga, par waisa nahi mila. Jo telephonic support diya gaya, vo kabhi kabhi slow tha aur kabhi inconsistent. Kabhi call uthane mein der lagti thi, aur baatein bar bar repeat karni padti thi, jo thoda irritate karta tha. Lekin haan, database aur software access achhi quality ka tha aur updates sahi samay par milte rahe. Dialer me kuch features expected jese easy to understand nahi the, jisne thoda confusion badhaya. Payment aur invoicing process toh clear thi, main usme koi problem nahi rahi. Par overall, support experience mujhe thoda disappointing laga kyunki jis speed aur clarity ki ummeed thi vo nahi mili. Shayad unko apne communication timing aur efficiency pe dhyan dena chahiye taaki customer satisfaction badhe. Software ke kuch parts acha kaam karte hain, lekin poor support ne thoda sab effect karta hai.