Support ki timing thodi tricky thi
Main kaam kar raha tha remote setup pe, aur jab support team ko call kiya, toh uss waqt mera kaam kaafi flexible schedule wala tha. Lekin na kabhi wo support hours mere exact kaam ke hours se perfectly mile, na hi fir automatic updates ka timing mera kaam rukne dete the. Yeh cheez kabhi kabhi frustration deti thi kyunki jab help chahiye hoti thi uss waqt available nahi hoti. Lekin haan, communication kafi warm tha, aur try kiya jaata tha har query ka jawaab dene ki, bas timing fit hona chahiye tha. Ye effort samajh ke main rating 3 deta hoon, kyunki software aur training dono achhe hain, par support timing fit hona chahiye tha to better user experience milta. Overall, workflows set karne mein kaafi madad mili, dialer system bhi sahi kaam karta tha, aur database feature bhi kaafi useful tha. Lekin support timing ka thoda sa issue tha jo main ignore nahi kar sakta.