Support ki timing ke saath match karna bada mehnat wala kaam tha
Sochti hoon kaafi der ke baad ki WFHI ki telephonic support aur communication kitni match karti hai meri working hours ke saath, toh honestly, effort kaafi zyada lagta tha. Unki support team ki timing mere actual work schedule se thodi alag thi, is wajah se baar-baar apni routine shift karni padti thi taaki mujhe assistance mil sake. Ye waqt aur energy kaafi consume karta tha, especially jab urgent help chahiye hoti thi. Jo dialer aur software issues main face karti thi, unmein takleef isliye badh jaati thi kyunki support available hona chahiye tha ek convenient waqt par, par aisa nahi hota. Haan, onboarding flow aur training material mujhe samajh aaya, par support ki is timing mismatch ne overall experience thoda tricky bana diya. Mera matlab, itna adjustment karna mere liye sustainable practice nahi hai. Agar unhone apni support hours apne users ke requirement ke mutabiq align kar liya hota, toh main zyada better feel karti, par abhi lagta hai ki is effort ke zyada faayde nahi hain mere daily workflow ke liye.