Support ki timing bilkul mere current work hours pe fit nahi hui yaar
Mujhe laga tha WFHI ka support timing thoda flexible hoga, kyonki main usually apne remote kaam ke dauran odd hours mein available hoti hoon. Lekin jab maine phone uthaya aur help lene ki koshish ki, toh support team ne mere working hours ko match karne mein koi madad nahi ki. Wo log standard office ghanton mein hi available rehte hain, jo mere liye useless tha. Training ke waqt bhi mujhe lag raha tha ki main specific issues clear kar paungi, par response time bahut slow tha. Software ki auto update feature se bhi kuch issues aaye, jo support tak pohochane mein problem hui kyunki log hamesha available nahi the. Main telephonic support pe kaafi depend karti thi, par jab response nahi mila tab frustration badh gayi. Invoice aur payment process thoda confusing laga, sign-up ke dauran bhi mujhe clarity nahi mili aur mujhe baar baar call karna pada poori details ke liye. Yaar, yeh sab mila kar mujhe lagta hai ki mere working hours aur WFHI ke support hours bilkul sync nahi hue, isliye mujhe lagta hai ki woh mere liye kaam nahi kar raha hai. Definitely main apne friends ko yeh nahi recommend karungi agar unka kaam time bhi alag hai.