Support ki timing achhi, par baki thodi off thi
Mujhe jo sabse bada issue laga, wo tha support ke hours kyunki main office se zyada gharo me kaam karta hoon, toh daytime me phone karna mushkil hota tha. Support team ka response sahi tha jab main caller tha, wo samajhne ki koshish karta tha, par jab wo available nahi rehte, kaafi frustration hoti thi. Dialer aur calling tools baaki, generally consistent hote the, par jab mujhe turant help chahiye thi, toh delays ki wajah se kaam rukh jana padta tha. Database feature accha laga, as it helped organize clients aur data ka access easy ho gaya, yeh thoda relax karne wala component tha. Training sessions thode lambe lagte the, mujhe wait karna padta tha kisi ka response aane ka, aur kabhi kabhi repeats bhi hoti thi. Lekin haan, ek cheez main zaroor manoonga, ki sign-up aur invoicing process theek tha aur straightforward tha, isme koi dikkat nahi hui. Overall, agar support hours mere kaam ke timing ke sath better match karti, toh poori experience aur achhi hoti. Abhi ke liye, main sochta hoon ki thoda aur samay dena padega jab tak main iski poori potential samajh paun.