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WFHI review

Support ki taraf se waiting zyada thi

2 out of 52 of 5Unverified experienceSupport and communication

Support ki taraf se waiting zyada thi

Main generally positive hoon software ke design ke liye, lekin support mein kaafi patience lagti thi. Jab main help maanga, mujhe baar-baar apni problem explain karni padti thi, matlab har baar repeat karne ka time waste hua. Kabhi kabhi lines busy milti thi aur loop mein wait karna padta tha. Yeh cheez thodi irritate karti thi kyunki main jaldi solution chah raha tha phone tool aur dialer setup ke liye. Training sessions theek thaak thi, par thoda slow tha process. Jo database feature hai, usko samajhne mein bhi initial thodi confusion hui, phir se poochna pada support ko. Automatic updates ka impact to acha tha, kuch naye handy features aaye jo kaam ko aasan banate hai. Billing aur invoice clear the, payment process bhi fairly easy tha. Overall agar support thoda responsive hota toh better experience hota, warna software theek hai aur use karna comfortable hai.

Tarun BhaveAndaman and Nicobar Islands, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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