Support ki steps thik sequence me nahi thi
Maine support se contact kiya tha jab software setup kar rahi thi, aur overall sochungi ki jo steps follow karna tha, wo thoda out of order tha. Pehle mujhe clarity milni chahiye thi ki database feature kaise integrate hota hai, par pehle dialer setup karne ki baat hui thi, jo mujhe thoda confusing laga. Telephonic support waise toh madadgar thi, lekin process me jaldi samajh nahi aaya ki kis step pe advance karna hai. Payment aur invoicing ka process smooth tha, ye achha laga, koi delay ya problem nahi thi. Training modules bhi added help karti hain, par agar sequence thoda better hota toh on-boarding aur easy ho jata. Overall main is baat me clear hoon ki support team ka jo approach hai wo work karta hai, par better flow hone chahiye, jisse mera time kam waste ho pata.