support ki speed thodi slow lagi, unsure if try karunga phir se
Jab maine WFHI ka software aur training liya, toh mujhe laga tha ki support team quickly respond karegi aur mujhe jaldi se jaldi help milegi agar koi dikkat aayi toh. Lekin jab maine support contact kiya, toh responses kaafi slow the, kabhi kabhi mujhe wait karna padta tha call back ke liye jo ke frustrating tha. Dialer aur calling tools chalane mein bhi koi khas help nahi mili jo zyada responsive hota. Invoice aur payment process mein toh koi dikkat nahi thi, wo smooth tha, par support thoda disappointing raha. Ye poora process thoda confusing laga mujhe, aur training sessions bhi thoda complex lage. Shayad main bas expecting tha ki zyada support milega, par woh toh milna mushkil tha. Lekin haan, ek cheez jo main maanta hoon, woh ye hai ki automatic updates regular aate rahe, jo software ko thoda fresh rakhte rahe. Main abhi bhi soch raha hoon ki future mein kya fir use karunga ya nahi, kyunki agar support better hota toh shayad decision alag hota. Overall, support responsiveness ke wajah se ye thoda negative experience raha, par software features ke liye shayad ek aur chance de sakta hoon agar improvements aayein.