Support ki speed pe thodi problem par overall accha experience
Maine pehle bhi doosre remote workflow tools use kiye hain aur comparative baat karu toh WFHI ka support system thoda alag laga. Pehla impression yeh tha ki telephonic support zyada proactive nahi tha, matlab jab problem ayi toh solution thoda late mila. Lekin jaise jaise main unke system ke andar ask kar raha tha, waise waise unke representatives ne mujhe detail mein samjhaya ki technical issues ko kaise resolve karna hai. Phone par baat karne mein clarity thi aur doubts clear ho gaye the jis se kaam chal gaya. Unka follow-up thoda slow tha compared to previous companies jinke saath main kaam karta raha hoon. Lekin communication medium efficient tha jab bhi connect hua toh achhi explanations di gayi thi. Signup ke time jo invoice generate hua, wo clearly explained tha aur payment process smooth raha. Training sessions basic thi par required information deti thi. Overall, support mein small delays ke saath ek achha experience raha jise main accept kar sakta hoon.