Support ki speed ne mujhe acha surprise diya
Mujhe initially laga tha ki support mein repeat questions aur ruk ruk ke baatcheet hogi, par honestly main toh positively surprised hui. Jab main unko call karti thi, toh response timing bilkul reasonable hoti thi aur mujhe baar baar apni baat repeat nahi karni padti thi. Woh log meri baat dhyan se sunte hain aur quick solutions dene ki koshish karte hain. Har baar main apni queries rakhte waqt sochti thi ki shaayad mujhe puri jaankari deni padegi, lekin kaafi baar toh opposite hi hua. Communication mein friendly tone bhi tha jisse lagta tha ki saamne wala sach mein help karna chahata hai. Thoda thoda wait karna parta hai kabhi kabhi, especially jab unko database ya calling tool ke technical aspects ko check karna hota hai. Aise mein main casually baat kar rahi hoti thi jaise kisi dost se baat kar rahi hoon, jo mujhe relaxed feel karata tha. Ek chhota disappointment yeh tha ki kabhi kabhi lagta tha ki mujhe tini tini chize samjhani pad rahi hain mainly system ke onboarding steps mein, jo thoda tedious lagta hai. Lekin overall, mujhe lagta hai communication kaafi smooth cheezein rakh rahi thi, aur yeh experience mujhe positively surprise kar gaya. Shayad jab tak fluent na ho jao system mein, thodi patience ki zarurat hoti hai. Phir bhi main kaafi khush hoon ki mujhe bar bar baar apni baat dohrani nahi padhi aur support ne practically time diya jo satisfy karne wala tha.