2 out of 52 of 5Verified purchaseSupport and communication
Support ki soch thi alag, actual mein jo mila vo kuch aur tha
Maine expect kiya tha ki support sirf initial setup mein madad karegi aur baad mein thoda hassle-free workflow milega. Par jo mila, vo zyada on-going support tha jahan mujhe bar-bar baar unke contact karna padta tha. Ye process kaafi time-consuming tha aur main is baat se satisfied nahi thi. Thodi si help mili jab initial database aur dialer setup kar rahi thi, par uske baad jo assistance mila wo consistent nahi tha. Training sessions bhi mere mann ke mutabiq nahi the, aur updates ne koi khaas farak nahi dikhaya support mein. Mujhe laga tha ki ek baar sab kuch set ho jayega toh aasani hogi, par waisa experience nahi mila. Overall, disappointment zyada tha support ke mudde pe, bas billing process thi jo thodi si theek lagi fir bhi.