Support ki responsiveness tereekhan thi haan, par slow bhi thi
Woh jo mera support experience tha, wo thoda mixed laga mujhe. Jo log WFHI ke support mein the, unhone toh finally meri problem samajhne mein effort lagaya, aur jab bhi unhone call kiya toh helpful response mila. Par sabse bada issue ye tha ki response time kaafi lamba tha, delays itne the ki kabhi kabhi frustration se mera patience kamzor ho jaata tha. Kabhi kabhi emails ka jawaab kabhi kam se kam dos din lag jaate the. Training aur software ke baare mein clarity milna thoda mushkil tha bina unki help ke. Lekin database aur dialer jo features hain, woh achhe the aur mujhe laga ki woh part toh theek chala. Lekin jab main support ke bina khud try karta tha kuch naya seekhne ki, toh overall experience kafi challenging tha. Agar communication thoda zyada consistent hota, toh behtar hota mera use karne ka experience.