2 out of 52 of 5Unverified experienceSupport and communication
Support ki response thodi slow rahi
Pehle maine kuch aur platforms use kiye the, jahan support kaafi prompt tha. Yahan, telephonic support system mein response time thoda delay hua, jo ki frustrating tha jab urgent doubts clear karne the. Communication clear rahi, par kabhi kabhi queries ke answers vague lagte the. Payment aur invoicing process smooth tha, ye ek acha point hai. Training sessions ke dauran technical issues ko solve karne ke liye support se jo help mili, wo thik thi. Lekin overall, support system mein speedy resolution thoda missing hai. Agar ye thoda enhance ho jaye toh use karne mein aur aasani hogi. Mere hisaab se, purana system better tha response time ke mamle mein. Ye ek honest comparison hai.