support ki response thik thi magar kabhi kabhi slow
Mujhe lagta tha ki support se baat karna itna easy hoga jitna description mein bola gaya tha, par thoda mixed experience raha. Jab mein call karta tha toh kabhi kabhi turant response milta tha, jo achhi baat thi, lekin kuch baar mujhe wait karna padta tha, aur wo frustrating hota tha. Aur jo communication thi, wo simple aur clear thi, but kabhi kabhi jo labels ya terms use hote they wo confusing lagte they; shayad kuch aur simple expressions useful hoti. Mujhe overall lagta hai ki support team ki koshish nazar aayi magar usual busy timings mein shine nahi kar paye. Training mein bataaya gaya process support ke saath match karta hai, par kuch expectations jaise ki instant help har waqt milna, puri tarah poori nahi hui. Software updates se thodi improvement dikhi hai, par wo bhi thoda inconsistent lagta hai. Sign-up aur payment mein koi dikkat nahi aayi, wo process smooth tha. Toh haan, mujhe lagta hai yeh service thodi better, magar abhi bhi average hi hai.