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WFHI review

Support ki response speed thodi slow lagi lekin kaam toh ho gaya

4 out of 54 of 5Unverified experienceSupport and communication

Support ki response speed thodi slow lagi lekin kaam toh ho gaya

Mujhe expected tha ki jab bhi call ya message karungi toh turant response milega, par reality mein response thoda slow mila. Kabhi kabhi support team tak pahunchne mein thoda wait karna pada, jo thoda patience ka maamla tha. Lekin important baat ye hai ki jab baat hui toh unhone kaam achhe se complete kiya, aur queries solve karne mein koi compromise nahi tha. Telephonic support friendly aur professional tha, jo meri problems ko dhyaan se sunte the. Yeh bhi acha laga ki software onboarding ke dauran support milestones clear the par unki availability consistent nahi thi. Overall, main bolungi ke expectations thodi better thi par jo mila usmein koi compromise nahi tha, matlab end goal achieve ho gaya. Agar response time thoda improve ho toh long run mein aur zyada user-friendly experience banega.

Ankita UpadhyayOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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