Support ki response speed achhi thi, par clarity mein thodi kami thi
Main expect kar raha tha ki support team mere queries ka turant aur bilkul clear jawab degi, par reality thodi alag thi. Response kaafi quick milta tha, jo ki ek acha point hai because kisi bhi problem pe zyada waiting nahi hoti thi. Lekin jo diye gaye jawab the, unmein kabhi kabhi clarity ki kami lagti thi, especially jab complex database ya dialer se related issue hota tha. Mujhe lagta hai ki thoda aur detail mein samjhaate to bahut help milti. Iske alawa, unka friendly approach mujhe pasand aaya aur genuine effort karta tha ki meri problem samajh sake. Comparison mein dekha jaye toh maine expect kiya tha ki support thorough hogi aur har ek step ko ache se cover karegi, par thodi baatein missed hui hain. Achhi baat yeh thi ki response fast aata tha, par complete satisfaction thoda kam mili clarity ki wajah se. Toh overall, good speed but scope for better explanation definitely hai.