Support ki response bahut late thi
Mujhe lagta tha sign-up jaldi ho jayega par response bahut slow tha. Jab main payment process ke baare mein pucha, toh log zyada help nahi kar rahe the aur messages ka reply der se aaya. Software ka database feature use karne mein bhi dikkat hui, aur kabhi kabhi dialer slow chal raha tha. Training ka content samajhne mein bhi time laga kyunki clear guidance nahi mili thi. Lekin ek achha point yeh tha ki automatic updates se software ka version hamara updated raha, usme koi problem nahi aayi. Telephonic support koshish karta tha help karne ki, par unka waiting time bahut tha, aur clarity kam thi. Overall, mujhe bahut frustration hui kyunki main smooth experience expect kar raha tha. Main yeh keh sakta hoon ki response ki speed aur clarity mein improvement honi chahiye for better user experience.