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WFHI review

Support ki kami thi, par software ne kaam dia

5 out of 55 of 5Verified customerSupport and communication

Support ki kami thi, par software ne kaam dia

Main ne software use karte hue dekha ki support ki availability thodi limited thi. Jo queries thi, unka solution mujhe apne experience pe zyada depend karna pada. Training material thorough tha, lekin jab real-time issue aata toh direct telephonic support milna thoda challenging tha. Dialer aur calling tools kaam karte the, database interaction smooth thi, par jab kabhi update aate thay toh documentation mein clarity nahi milti thi poori. Mujhe lagta hai ki agar support zyada proactive hota toh ease of use aur bhi badh jata. Lekin software ne apne base functions achhe se pura kiya, aur main usse expect karta tha utni functionalities mile jo mera daily workflow manage ho sake. Automatic updates bina interruption ke aaye, ye acha tha. Mujhe khud troubleshoot karna pada zyada tar, par main is cheez ko negative nahi keh sakta kyunki product practically useful tha aur mujhe apne kaam ko pura karne mein madad di. Bas support ka thoda zyada availability hone chahiye tha jyada smooth experience ke liye.

Vedant SatheMizoram, IndiaExperience: Published:
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