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WFHI review

Support ki intezaar surprisingly kam tha

5 out of 55 of 5Verified customerSupport and communication

Support ki intezaar surprisingly kam tha

Mujhe pehle is baat ki thodi chinta thi ki support lene mein kitna time lag sakta hai, ya baar-baar repeat karna padega apni problem. Par mujhe yeh dekhkar kaafi surprise hua ki tum logon ka telephonic support itna responsive tha. Call karne ke baad mujhe jyada wait nahi karna pada, aur troubleshoot karne wale log bhi clearly queued queries ko samajh rahe the. Mujhe baar-baar apni baat repeat nahi karni padi, jo mere liye patience test karne wala ho sakta tha. Ye support ka standard mujhe pehle jo maine try kiye unse alag laga. Training sessions bhi clear aur point pe the, is wajah se mujhe basic cheeze jaldi samajh mein aayi. Database aur dialer function me thodi complexity thi, par support ki wajah se woh samasya jaldi hal ho jati thi. Sign-up aur payment stages bhi bilkul smooth the, jisme mujhe koi issue nahi aaya. Maine jyaada intezaar nahi kiya support call par, aur iss wajah se main kaafi satisfied hoon ke main aage bhi tumse services lena chahungi agar zarurat hui. Yeh wait aur repetition ke mamle me tumhari approach mujhe sach me impress kar gayi.

Ritika Suresh RaiKarnataka, IndiaExperience: Published:
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