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WFHI review

Support ki help jaldi mili but starting me thoda delay hua

3 out of 53 of 5Verified purchaseSupport and communication

Support ki help jaldi mili but starting me thoda delay hua

Jab maine software use karna start kiya, toh initial setup mein kuch problems aayi, aur mujhe laga ki support ko call karne se shayad samasya jaldi sulajh jayegi. Waise toh telephonic support se baat karne mein zyada time nahi laga, aur unhone mera problem dhyan se suna, par overall setup ko thoda slow feel hua. Jo training thi usmein kuch basic cheezein achhi tarah batayi gayi thi, lekin advance features ke liye mujhe thoda zyada time lag gaya samajhne mein. Auto updates ne software ko thoda better banaya, lekin initial phase mein ye updates mujhe disturb bhi kar rahe the. Payment aur invoicing ka process thoda simple tha, isme koi major dikkat nahi aayi. Achha yeh tha ki support ne patience se mera dhyan rakha, par phir bhi starting mein time zyada lagna ek drawback tha. Toh dono taraf ki baat karein, toh support helpful tha lekin fully smooth start ke liye aur behtar hona chahiye tha ye experience.

Kamal RaiHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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