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WFHI review

Support ki help expected se thodi kam thi

2 out of 52 of 5Verified customerSupport and communication

Support ki help expected se thodi kam thi

Maine socha tha ki jab priority assistance milega toh communication tez aur sab clear hoga, lekin thodi alag experience raha. Jab bhi main telephonic support call karta, response time kabhi kabhi delay hota tha jo surprising tha. Bahut baar mujhe apni baat do-teen baar repeat karni padti thi taaki samajh aaye. Jo expectations thi ki direct aur quick solutions milenge, wo thoda compromise hui. Software update regularly aata tha, aur wo acha tha kyunki naya features aate rahe, lekin communication mein clarity thodi missing thi. Jo main ek acchi baat maan sakta hoon, wo ye ki call recording aur database features theek se kaam karte rahe without kisi issue ke. Lekin mujhe laga tum logo ko apne support ko thoda aur streamline karna chahiye taaki customer experience better ho sakta hai.

Angad PaiBihar, IndiaExperience: Published:
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