Support ki explanation thodi unclear thi, bas itna hi
Mujhe lagta hai support se jo bhi main explain kar rahi thi usko clearly samjhana unke liye thoda challenging tha. Kabhi kabhi jab main technical issues batati thi toh solutions thode complicated lagte they, aur baar baar same cheeze repeat karni padtithi, jo mujhe thakavat dilati thi. Training ya onboarding ke dauran mujhe lagta tha ki firsthand faida tabhi hoga jab support bhaut zyada samajhdaar aur straightforward hoga, par yeh kabhi kabhi missing tha. Calling tools se related queries ko lekar bhi maine wahi impression paya. Invoice aur payment queries toh thoda better handle hui, par jab setup me jyada complex cheezein aayi toh clarity kam thi. Overall, mujhe lagta hai explanation level me improvement ki zarurat hai taaki users ko baar baar confuse na ho. Bas kuch door kar lo yeh baat, tab zyada acha lagega.