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WFHI review

Support ki explanation mein ek baat achhi lagi

2 out of 52 of 5Unverified experienceSupport and communication

Support ki explanation mein ek baat achhi lagi

Main baar baar support ke saath baat karti rahi, lekin unki explanations zyada helpful nahi thi. Har baar same cheez repeat karni padti thi, jo thoda thakawa dene wala tha. Mujhe lagta hai ki thoda aur clear aur simple bata sakte the, par wo detailed explanation nahi deti thi, bas standard answers diye jate the. Lekin ek cheez achhi lagi ki support team ne patience rakha aur politely baat ki. Dialer mein kabhi kabhi confusion hota tha labels ko lekar, lekin support ne woh part samjhane ki koshish ki. Signing up se lekar billing process tak kaafi straightforward tha, jaise ki invoice milna; isme koi badi problem nahi aayi. Lekin agar support language thodi easy aur sync mein hoti, toh mujhe zyada help milti. Mujhe lagta hai software mein potential hai, par jab tak support clearly explain nahi karta, tab tak process frustrating lag sakta hai. Bas ye patience wali baat mein unko credit deti hoon.

Rashmi GehlotMadhya Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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