Support ki expectation thi zyada, par kaafi self-use karni padi
Maine socha tha ki purchase ke baad support team se zyada help milegi during usage but jo WFHI ka process hai usme mujhe jyada tar cheezein apne aap hi discover karni padi. Training aur onboarding sessions decently informative rahe, par jab actual software use karna start kiya toh multiple times mujhe khud se troubleshoot karna pada. Call tools aur dialer set karne mein support ne help diya, phone pe guide kiya gaya efficiently jab main request kari thi, lekin overall communication thoda kam tha jahan mujhe start mein clarity chahiye thi. Database feature aur automatic updates mostly smooth chal rahe hain without major issues. Sign-up and invoice process bhi straightforward tha, koi badi dikkat nahi aayi wahan. Mujhe laga tha ki priority assistance kaafi responsive milega, lekin maine zyadatar parts apne se manage kiye, toh agar aap independent ho toh software achha hai work karne ke liye. Support ki urgency expected se thodi kam thi for me, but overall product theek tha.