3 out of 53 of 5Verified customerSupport and communication
Support ki ek baat achhi lagi but baaki mixed thi
Pehle main jis support system ka use karti thi, uss hisaab se ye thoda ajeeb laga. Expectations thi ki call karte hi turant solution milega, par yahan patience rakhna padta hai. Waiting time zyada nahi tha, par jo baatein support wale bolte the, kabhi-kabhi lagta tha ki woh software ki puri samajh nahi rakhte hain. Lekin ek baar jab mujhe priority assistance mili, toh help unexpected tareeke se jaldi mili aur baaki process smooth tha. Dialer aur database tools thode better design ke expect karti thi. Training to achhi thi, par communication mein thoda gap mila. Payment process simple tha, usmein koi dikkat nahi aayi. Overall, support ki ek baat achhi lagi, priority assistance fast thi, par baaki cheezein average rahi.