3 out of 53 of 5Verified customerSupport and communication
support ki effort thodi zyada lagi, par chal gaya
Mai soch raha tha ki support waale directly jawab denge, help karenge bina much me pareshani. Par jab phone uthaya toh acha laga ke comfort level thoda bana lekin waqt zyada laga baat samajhne me. Kabhi kabhi lagta ki support team busy hai, ya fir wo cheeze clear nahi kar pa rahe jo mujhe question karna tha. Maine expect kiya tha ki jo training ke dauran samasya aayi uska turant solution milega, par usme thoda wait hua. Dialer ke bare me queries thi, wo bahut detailed explanations nahi diye, usme thodi struggle rahi. Support ki koshish clear thi, par effort toh lagana pada mujhe bhi vapas call karne aur samajhne me. Overall thik tha, par lagta hai ki better coordination se ye aur seamless ho sakta tha.