support ki delay ne bilkul frustrated kar diya
Jab main first time software ko use karne ka try kar raha tha, mujhe notice hua ki support ka response bahut slow tha. Baar baar call kiye, mail kiya par action lene mein bahut der lagti thi. Onboarding start karte waqt mujhe samajhne mein problem hui ki dialer kaise set-up karna hai, iss baare mein turant koi help nahi mili. Mere liye sabse irritating yeh tha ki jab main basic questions puch raha tha, waiting time itna zyada tha ki mera workflow delay ho gaya. Software ke automatic updates bhi kuch samay ke baad aaye, lekin usne mera kaam stick kar diya tha. Mujhe lagta hai ki thoda aur active aur fast hona chahiye support team ko. Mujhe shayad agli baar bhi chaiye hoga help kyunki setup process complicated hai aur mujhe lagta hai ki bina support ke main easily aage nahi badh paunga. Overall, koi ek chiz jo sabse zyada negative lagi woh thi support ka slow reaction aur delay, jo ki mere liye bahut disappointing tha.