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WFHI review

Support ki daily help acchi thi, initial delay thoda ajeeb tha

3 out of 53 of 5Unverified experienceSupport and communication

Support ki daily help acchi thi, initial delay thoda ajeeb tha

Bhai, main roz daily support se baat kar raha tha jabse software use kar raha hoon. Pehli baar contact kiya tha toh thoda wait zyada karna pada, lag raha tha jaise wo busy the ya system mein kuch problem thi. Par ye delay sirf first contact pe tha. Uske baad, daily basis pe jo queries thi, messaging ke through quick jawab milte rahe. Vo bhi mujhe candidate database aur dialer setup mein jo questions puchne the, wo solve ho gaye. Woh telephone support bhi theek tha, call pe baat karna easy tha aur staff samajhdaar lage. Jo training ke baad jo doubts aaye vo support se clear karva liye maine. Lekin kabhi kabhar lagta tha ki software guides ya FAQs mein thoda aur detailed instructions chahiye, kyunki kuch steps ko baar baar clarify karna padta tha over chat. Par overall main kaafi relaxed feel karta hoon, kyunki daily queries ka jawab time pe mil raha hai aur support team apna kaam dil se karti lagti hai. Toh support ki daily interaction mix hai but generally acchi rahi.

Aman NeneSikkim, IndiaExperience: Published:
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