5 out of 55 of 5Verified purchaseSupport and communication
Support ki clarity mein thoda waqt laga par reasonably helpful raha
Maine support se kaafi baatein ki thi during onboarding, aur initially mujhe lag raha tha ki mujhe jyada self-help karni padegi. Training thorough thi, lekin kabhi kabhi technical cheezein thodi confusing thi, jaise ki database integration aur dialer configuration. Support team ne generally prompt replies diye, par kabhi kabhi mujhe apne level par issues samajhne aur solve karne ke liye thoda extra effort karna pada. Lekin samay ke sath mujhe decent clarity mil gayi aur automatic updates ne software ko consistent banaye rakha. Mera ek chhota note ye hai ki telephonic communication mein thoda aur patience hona chahiye tha, par overall experience thik tha aur main system use karta rahunga.