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WFHI review

Support ki baatein samajhni mushkil hain yaar

2 out of 52 of 5Unverified experienceSupport and communication

Support ki baatein samajhni mushkil hain yaar

Woh jo support aur communication ka system hai, uske baare mein mein itna impressed nahi hoon. Labels aur wording itni clear nahi hoti ki seedhe samajh aa jayein. Jab mein ne technical help maanga, toh lagta tha ki un logon ki baatein confusing hain, kabhi kabhi lagta tha jaise azadi se baat kar sakte hain, par software terms aise the jo main easily samajh nahin pa raha tha. Dialer setup me bhi thoda confusion hua, kyunki instructions waise clear nahi the. Phone support se baat karte waqt mujhe baar baar clarify karna pada ki main kya chahta hoon. Bas ek achhi baat ye hai ki support staff polite tha, aur waqt deta tha sun ne ke liye. Toh overall, haan, support thoda weak laga, par agar unhone language simple rakhi hoti, toh shayad zyada help milti.

Sudhir UpadhyayPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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